Privacy Policy

1. Introduction

CrackWise ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at crackwise.in.

2. Information We Collect

Personal Information:

• Name and email address (during registration)
• Target exam (JEE/NEET) and target year
• Payment information (processed securely by Razorpay)

Usage Data:

• Study progress and completed chapters
• Mock test scores and performance data
• AI assistant queries and interactions
• Device information and IP address
• Browser type and operating system

3. How We Use Your Information

We use the collected information to:

• Provide and improve our educational services
• Personalize your learning experience
• Process payments and manage subscriptions
• Send important updates and notifications
• Analyze usage patterns to improve the platform
• Provide customer support
• Comply with legal obligations

4. Data Storage and Security

Your data is stored securely using Supabase, a trusted cloud database provider. We implement industry-standard security measures including:

• SSL/TLS encryption for data transmission
• Encrypted storage for sensitive information
• Row-level security policies
• Regular security audits

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Third-Party Services

We use the following third-party services:

• Supabase - Database and authentication
• Razorpay - Payment processing
• Groq AI - AI chat assistant
• Google Gemini - Mock test generation
• Vercel - Platform hosting

Each of these services has their own privacy policies. We encourage you to review them.

6. Cookies

We use cookies and similar tracking technologies to enhance your experience. These include:

• Authentication cookies to keep you logged in
• Preference cookies to remember your settings
• Analytics cookies to understand usage patterns

You can control cookies through your browser settings, but disabling them may affect platform functionality.

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Withdraw consent at any time
• Export your data in a portable format

To exercise these rights, contact us at support@crackwise.in

8. Children's Privacy

Our platform is intended for students preparing for JEE/NEET. Users under 13 years of age are not permitted to create accounts. For users between 13-18, parental consent is recommended.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes via email or a prominent notice on our platform. Continued use of the platform after changes constitutes acceptance of the updated policy.

10. Contact Us

For any privacy-related questions or concerns, please contact us: